BY ORDER OF THE
SECRETARY OF THE AIR FORCE
DEPARTMENT OF THE AIR FORCE
INSTRUCTION 36-3002
4 FEBRUARY 2021
Personnel
CASUALTY SERVICES
COMPLIANCE WITH THIS PUBLICATION IS MANDATORY
ACCESSIBILITY: Publications and forms are available on the e-publishing website at
www.e-publishing.af.mil for downloading or ordering.
RELEASABILITY: There are no reliability restrictions on this publication.
OPR: AF/A1S
Supersedes: AFI36-3002, 20 June 2017
Certified by: SAF/MR
Pages: 139
This instruction implements Department of Defense Instruction (DoDI) 1300.18, Department of
Defense (DoD) Personnel Casualty Matters, Policies, and Procedures and Air Force Policy
Directive (AFPD) 36-30, Military Entitlements. This publication applies to the United States
Space Force, Regular Air Force, the Air Force Reserve, and the Air National Guard. It describes
procedures for the Casualty Services Program for all levels of command and all Air Force and
Space Force organizations. In collaboration with the Chief of the Air Force Reserve (AF/RE) and
the Director of the Air National Guard (NGB/CF), the Deputy Chief of Staff for Manpower,
Personnel, and Services (AF/A1) develops personnel policy for Casualty Services. This
instruction requires the collection and or maintenance of information protected by the Privacy
Act of 1974 authorized by Title 10 United States Code (USC) Section 9013, Secretary of the Air
Force; Title 44 USC § 3101, Records Management by Federal Agencies; and Executive Order
9397, Numbering System for Federal Accounts Relating to Individual Person, as amended. The
applicable System of Records Notice A0600-8-1c AHRC DoD, Defense Casualty Information
Processing System (DCIPS), is available at: https://dpcld.defense.gov/privacy/SORNS.aspx.
Ensure all records generated as a result of processes prescribed in this publication adhere to Air
Force Instruction 33-322, Records Management and Information Governance Program, and are
disposed in accordance with the Air Force Records Disposition Schedule, which is located in the
Air Force Records Information Management System. The instruction is subject to the
requirements of DoDD 5400.11, DoD Privacy and Civil Liberties Programs. Refer
recommended changes and questions about this publication to AFPC/DPFCS, 550 C Street West,
Room-A054, Joint Base San Antonio-Randolph AFB, Texas 78150-4716 using Air Force Form
847, Recommendation for Change of Publication; route AF Forms 847 from the field through the
appropriate functional chain of command. This publication may be supplemented at any level,
