Section 1 – General
1-1. Purpose
a. To establish Directorate of Training (DOT)
policies, procedures, and doctrine pertaining
to microcomputers and Unclassified
Sensitive Level 2 (US2) data contained
therein and to provide general and technical
information.
b. To provide general and technical
information and guidance for the daily
operation of microcomputers and the
handling of US2 data.
1-2. References
Appendix A contains a consolidated list of
references, as well as references listed for specific
functional areas.
1-3. Proponent
Overall proponent for this publication is the DOT
Automation information Office (IASO).
1-4. Use
a. The DOT and all sub-activities will utilize
these computer systems to process general,
as well as specific data relating to typical
DOT functions and missions. At no time
will any of this data be classified
information.
b. This SOP is applicable to all DOT
personnel. Should a conflict arise between
this SOP and AR380-19, regulatory
guidance as provided in AR 380-19 will
always be given priority.
1-5. Distribution
This SOP may be distributed at all levels within the
sub-activities of DOT.
Section II – Responsibilities
The following automation hierarchy provides users
with the best possible support within an automated
environment.
2-1. Directorate Level.
The Directorate IASO maintains operational control
functioning on behalf of the Director, DOT. The
IASO is the central point of contact and principal
advisor of the DOT for all automatic data processing
(ADP) and information management (IM) issues.
Basic duties are divided into three categories:
hardware support, software support and
administration. The overall scopes of IASO duties
are not all-inclusive and can change with
organizational requirements and mission.
a. IMO hardware support responsibilities:
(1) Identify required automation and
communication equipment and
features.
(2) Determine hardware requirements
based on proponent mission
requirements.
(3) Assist user during equipment
installation.
(4) Diagnose/identify and trouble
shoot equipment failures.
(5) Repair equipment when possible
(6) Coordinate required maintenance
action with the Directorate Of
Information Management (DOIM
is the responsibility of automation
staff.
(7) Perform network system
administration in organizations
having local or wide area
networks.
b. IMO software support responsibilities:
(1) Evaluate commercial software
usability (before buying) based on
organizational requirements.
(2) Provide technical and functional
evaluations on proposed non-
commercial software to activity
managers.
(3) Install software and application
programs.
(4) Troubleshoot software errors and
correct errors when possible.
(5) Provide organizational end user
assistance on back-ups, file
maintenance, and other software
support.
(6) Report and coordinate required
software
c. IMO Administrative duties
(1) Formulate organizational level long
and short-term automation plans.
(2) Report organizational long and
short-term automation requirements
and plans to the DOIM.
(3) Keep a current organizational base-
line survey (inventory) of all
automation equipment and
software.
(4) Develop organizational automation
capability requests (CAPR’s) and
purchase requests and
commitments (PR&Cs) and submit
to DOIM for approval
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