Transforming Intel’s Supply Chain
to Meet Market Challenges
IT@Intel White Paper
Intel IT
IT Best Practices
Supply Chain and IT Business Transformation
January 2012
Intel IT has helped to increase
supply chain responsiveness
and productivity while reducing
process cycle time and
inventory levels.
These demands include the following:
• Increased product mixes and volume
• Shorter delivery times
• Increased responsiveness to change
requests
• More efficient and cost-effective
performance
• Increased competition as new products
are introduced
• Increased environmental sustainability
• Changing government regulations
Intel IT helps Intel’s supply chain meet these
demands by partnering with the internal
business teams to re-engineer business
processes and deliver more efficient
information systems. These systems are
associated with multiple aspects of supply
chain management, including planning,
demand forecasting, production planning,
order fulfillment, warehousing, and logistics.
Through several initiatives in the last few
years, including standardizing Intel’s enterprise
resource planning (ERP) platform, developing
automation and business intelligence
solutions, and simplifying supply chain
planning processes, Intel IT has helped to
increase supply chain responsiveness and
productivity while reducing process cycle time
and inventory levels.
• Greater than a 50-percent reduction
in the time it takes to ramp up a new
manufacturing process
• 65-percent reduction in order-fulfillment
lead time
• 50-percent reduction in order-to-delivery time
• 3x increase in responsiveness to customers
• 32-percent reduction in inventory
• 21-percent increase in the number of
CPU units produced per headcount and a
16-percent increase in CPU units produced
per capital dollar spent
Intel’s accomplishments in supply chain
management have been recognized across the
supply chain industry, as our rise on the Gartner
Supply Chain Top 25 rankings demonstrates.
Intel IT will continue to implement IT-enabled
supply chain solutions to transform
Intel’s business, helping to increase Intel’s
competitiveness and market position.
Russ Hensley
Supply Chain Strategic Product Line Manager
Intel IT
Kumar Muthusami
Revenue Demand Management
Intel IT
KC Quah
Supply Network Capability Strategic Planner
Intel IT
Jian Wu
Enterprise Architect
Intel IT
Mark Zinsli
Customer Fulfillment Product Line Manager
Intel IT
Executive Overview
To support an efficient and responsive supply chain, Intel IT works closely with
many teams throughout Intel to formulate a strategy that integrates IT solutions
across all levels. While manufacturing technology and operations are at the center
of Intel’s business, Intel recognizes that supply chain capabilities are critical to
meeting market demands.
