Department of Defense
INSTRUCTION
NUMBER 6010.24
May 14, 2015
USD(P&R)
SUBJECT: Interagency Complex Care Coordination
References: See Enclosure 1
1. PURPOSE. This instruction:
a. Establishes policy and assigns responsibilities for complex care coordination in
accordance with the authority in DoD Directive 5124.02 (Reference (a)) and the Memorandum
of Understanding between the Department of Veterans Affairs and DoD (Reference (b)).
b. Provides a common operational model and supporting responsibilities concerning
complex care coordination processes to which the Department of Veterans Affairs and DoD
have, in Reference (b), agreed to adhere.
2. APPLICABILITY
a. This instruction applies to OSD, the Military Departments (including the Coast Guard at
all times, including when it is a Service in the Department of Homeland Security by agreement
with that Department), the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff,
the Defense Agencies, the DoD Field Activities, and all other organizational entities within the
DoD (referred to collectively in this instruction as the “DoD Components”).
b. Reference (b) and this instruction are not intended to and do not bestow or confer rights or
benefits provided for under the respective statutory authorities of the Department of Veterans
Affairs or DoD.
3. POLICY. It is DoD policy that:
a. A common operational model and processes will be followed in support of the
Department of Veterans Affairs and DoD complex care coordination processes. Development or
modification of internal policies for governance and execution of these processes must comply
with Reference (b).
